Terms of Service

Effective Date: August 4, 2026

Welcome to Arrow Auto Glass. By accessing or using our website, located at https://www.lowcountryautoglass.com/ (the “Site”), or by scheduling any auto glass repair, windshield replacement, or related mobile services with us, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read them carefully.

1. Acceptance of Terms

By using this Site or requesting a service quote, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our Site or submit your information to us. We reserve the right to modify these Terms at any time, and your continued use of the Site signifies acceptance of those changes.

2. Services and Estimates

Arrow Auto Glass provides automotive glass repair, windshield replacement, and mobile calibration services.

  • All quotes or estimates provided through our online contact forms or over the phone are subject to visual inspection of the vehicle.
  • Final pricing may vary based on vehicle modifications, advanced driver assistance systems (ADAS) requirements, or hidden structural damage around the glass frame.

3. Insurance Claims and Deductibles

If you are utilizing comprehensive auto insurance to cover your glass replacement:

  • You are responsible for verifying your glass coverage and deductible amounts with your insurance provider.
  • You authorize Arrow Auto Glass to submit billing and paperwork directly to your insurance company on your behalf.
  • In the event that your insurance carrier denies payment for services rendered, you remain financially responsible for the balance.

4. Intellectual Property

All content on this Site—including text, graphics, logos, images, digital downloads, and website code—is the property of Arrow Auto Glass and is protected by United States and international copyright laws. You may not copy, reproduce, or distribute any part of this Site without our express written consent.

5. Limitation of Liability

To the maximum extent permitted by law, Arrow Auto Glass and its affiliates, technicians, or partners shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

  • The use or inability to use this website.
  • Minor delays in mobile service due to weather, traffic, or part availability.
  • Pre-existing vehicle rust or structural deterioration that impacts glass installation safety.

6. Third-Party Links

Our Site may contain links to external third-party websites or services (such as map widgets, payment processors, or manufacturer portals) that are not owned or controlled by Arrow Auto Glass. We assume no responsibility for the content, privacy policies, or practices of any third-party websites.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law provisions. Any legal actions arising from your use of this Site or our services must be filed in the courts of Nevada.

8. Contact Information

If you have any questions regarding these Terms of Service, please contact us through the forms provided on https://www.lowcountryautoglass.com/.